Welcome To CX Technology Solutions
Experienced, Customized Contact Center Consulting and Professional Services
Let us help apply the right technology and process to meet your business requirements.
Let us help apply the right technology and process to meet your business requirements.
After 25 years in selling Contact Center solutions, we decided to alter direction and assist companies in selecting and purchasing Contact Center solutions. Now, we share our experience to help others. Our ramp up process is designed to empower both your business and technical teams with the customer experience solutions they need to succeed. Ask us about:
Our service includes a comprehensive consulting engagement to help identify business requirements, gaps and opportunities, a comprehensive report that includes a project plan with timelines and milestones, a cost analysis, and a schedule.
Business mentors are key—that’s why when it comes to contact center technology we’re choosy. We want to give you the time and guidance you deserve. No mater how small or big a project is, we maximize your investment to provide exceptional customer experiences. Call us today.
To offer leading edge solutions and services to optimize your customer experience while maximizing your investments in personnel, processes and technologies.
No matter how small or large your project is, we provide the skills, expertise and knowledge to help our client with a comprehensive consultation engagement to identify gaps and opportunities to enhance your customers' experience with your brand In addition we help our clients select, procure, implement and manage their customer experience solutions.
With a deep understanding and experience in the contact center industry and the various solutions on the market, our team has a wealth of knowledge that we provide to make sure our clients are bringing in the right technology, human capital and processes in delivering exceptional service to their customers.
The CX Technology Team is made up of contact center veterans. Many of our team members either worked for a technology provider or managed contact centers in different industries. In any case, we bring the knowledge to earn your trust and respect.
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